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A good reputation can take a long time to build but can be lost in a moment. Be honest - how customers are nothing better than to deal with businesses they can trust. Sympathize and listen to your customers and develop good business relationships with customers. It is not your competition - it only makes you seem bitter and unprofessional. Respond tactfully and positively to the critics and learn to say sorry once. Make sure you have the best customer service possible. support good causes - it will not cost much, but a lot of goodwill.
Employ people with the right attitude
Your employees are the people that make your customers and deal with on a daily basis. Make sure you employ people with a positive attitude and happy. This is your existing customers and new customers. The right attitude is the most important asset your employees can - other skills may be - can not attitude!
Guarantees
A good way to dramatically increase the confidence of consumers, it is a guarantee. This could take the form of a 30-day money-back guarantee or a guarantee that if the customer is not satisfied they are not obligated to pay. This will make your customers feel really confident about the quality of your products and services and assure them that you are more about the service you provide not just a sale.
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home builder in south carolina
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on วันอังคารที่ 18 สิงหาคม พ.ศ. 2552
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